Privacy Policy

Last updated: June 24, 2026

1. Introduction

Glazing Pro LLC ("we," "us," or "our") operates Glass Calc Pro (glasscalcpro.com), a software platform for glass and window service businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with businesses that use our services.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, company name, and phone number when you create an account or contact us.
  • Service Request Information: When you submit a quote request through a Glass Calc Pro-powered form or contact a business that uses our platform, we collect your name, phone number, email address, service address, and details about the service you need.
  • Communications: Records of your communications with us or with businesses through our platform, including phone calls, emails, and text messages.

Information Collected Automatically

  • Device and browser information
  • IP address and approximate location
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and fulfill service requests
  • Send transactional communications, including via SMS (see Section 5)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage trends
  • Protect against fraud and unauthorized access

4. Information Sharing

We may share your information with:

  • Service Providers: The glass or window business you contacted through our platform, so they can fulfill your service request.
  • Third-Party Service Providers: Companies that help us operate our platform (hosting, analytics, communication services).
  • Legal Requirements: When required by law, regulation, or legal process.

We do not sell your personal information to third parties.

5. SMS/Text Messaging Policy

Glass Calc Pro enables businesses on our platform to send SMS text messages to their customers for service-related communications. This section describes how SMS messaging works on our platform.

Types of Messages

Messages sent through our platform are transactional and service-related, including:

  • Quote and estimate notifications
  • Appointment confirmations and reminders
  • Job status updates
  • Service follow-up communications
  • Review requests after completed services

Consent and Opt-In

You may receive SMS messages from a business using Glass Calc Pro if you have provided your phone number and consented to receive messages through one of these methods:

  • Web Form Submission: By submitting a service quote request form on glasscalcpro.com or on a Glass Calc Pro-powered form embedded on a business's website, and checking the SMS consent checkbox, you agree to receive SMS messages regarding your service request.
  • Phone Call: By providing your phone number during a phone call to a business that uses our platform, you consent to receive text message updates about your service request. The phone system informs callers that they may receive text message updates.

Message Frequency

Message frequency varies based on your service activity. You will typically receive 1-5 messages per service request.

Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any message. You will receive a confirmation message and no further messages will be sent. You may also reply HELP for assistance.

Costs

Message and data rates may apply. Check with your wireless carrier for details about your messaging plan.

No SMS Data Sharing

We do not share, sell, or rent your phone number or SMS opt-in data with third parties for marketing purposes. Phone numbers collected for SMS communications are used solely for the service-related purposes described above.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of certain data processing activities

To exercise these rights, contact us at support@glasscalcpro.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: